5% to 20%EBITDA margin in four months
Flagship plant of a PE-backed building products manufacturer: $60M revenue, 300 union employees, 1 million square feet
Turning around the company's most important plant
The company's largest facility was running at a 5% EBITDA margin, far below what the owners needed from it.
- Assessed the leadership team in the first weeks and made the hard calls: new leaders in safety, quality, supply chain, and operations over ten months.
- Installed a review cadence that ran from the daily shift start-up all the way to CEO and board reporting, so everyone from supervisors to the board was working from the same numbers.
- Led the on-site team that took critical waste out of the key processes.
- Recruited a new plant manager and coached that leader side by side for six months, then led a line-by-line contract review to prepare for the next union negotiation.
85%fewer backorders, within weeks
Second plant, same manufacturer
Getting customers their orders again
A sister facility had a deep backlog of late customer orders and a real risk of quality escapes reaching customers.
- Put triage rules, visual controls, and daily production accountability in place within weeks of arriving.
- Brought in targeted process improvement help and a new inspection and control structure, improving quality 15%.
- Selected and onboarded a new plant manager and handed off a working operating system so the gains would hold.
200 leaderson one operating system across a $250M, three-plant business
Multi-site store fixtures manufacturer, in Bob's leadership roles before founding Seven Ridge
Building an operating system that scales
As plant manager, then director of operations, then director of organizational development, Bob built the management system one level at a time.
- Raised productivity 15% in one year at a 300-person, $180M plant with an integrated lean management system.
- Designed a business operating system for planning, execution, measurement, and learning, and rolled out a values-based leadership model to 200 leaders in every facility.
- Co-led a difficult union contract negotiation to an outcome that worked for both sides.